This is where you will find the answers to frequently asked questions.

If you can’t find a suitable answer, please write to us. 

Scheurich Indoor – Ceramics for Indoors

  • Can I clean Scheurich cover-pots and vases in the dishwasher?

    Ceramic products shouldn’t be cleaned in a dishwasher. We recommend cleaning our cover-pots and vases by hand with lukewarm water and possibly washing-up liquid. High temperatures and extremely aggressive dishwashing detergents could possibly damage the high-quality surface finish of the products.

Scheurich Wicker Baskets

  • What material are the wicker baskets made of?

    Our wicker baskets are made from either water hyacinth or seagrass. Both plants occur naturally in their countries of origin, such as Vietnam or Bangladesh, do not need to be fertilised or watered and do not require pesticides. After harvesting, they are dried in the sun (approx. 3 days) and woven by hand into baskets, carpets and other products.

  • Are the wicker baskets produced sustainably?

    The production and sale of these natural products make an important contribution to society in many Asian countries. Jobs are created and women in particular can earn an additional income alongside farming.
    Skilled craftswomen work at home in their villages, weaving on metal frames for stabilisation in order to produce numerous braids.
    The products are then cleaned in the factory and coated with a transparent water-based adhesive to make them more resistant to mould and extend their lifespan.
    All manufacturing and finishing processes are subject to tested environmental regulations and fulfil the strict guidelines of the REACH regulation. Dyeing and bleaching agents are used in an environmentally friendly environment. The plastic foil used for the inserts are made from recycled material.

  • Are the baskets made by hand?

    Our baskets are made by experienced and qualified weavers and seamstresses using traditional craftsmanship and sustainable work processes. Working with trustworthy suppliers who offer fair labour and working conditions is particularly important to us.

  • What should I bear in mind when caring for the wicker baskets?

    Our wicker baskets are made from natural materials.
    To maintain dimensional stability and prevent discolouration caused by water or water marks, the containers should be protected from moisture. This also prevents possible fungal infestation.
    Light soiling (potting soil) should be carefully wiped off with a slightly damp cloth (e.g. cotton). Then allow the basket to air dry well.
    Overall, our wicker baskets do not require a great deal of care, so that nothing stands in the way of a long lifetime.

Bördy, Sprayman & Co.

  • Why do I have to water my plants although there’s still water left in Bördy, Froggy or Copa?

    Please make sure that you always water your plants normally. The water reservoir in Bördy and the other water reserves is dispensed slowly and is therefore also available to the plants. This means the plants don’t have to be watered so frequently. Watering the plants, however, is not possible by “just” filling up the water reservoir, i.e. the plants need more moisture than is dispensed by the water reservoir.

    You can find more information in our “How to Bördy” video.

  • How do I descale or clean my Bördy, Froggy or Copa?

    The best way to clean and descale you Bördys (or any other water reserves from Scheurich) is to wipe them out with a solution of warm water and vinegar (please only use a moderate amount of vinegar). Or place them in the water and vinegar solution for about 10 minutes and then wipe off any residue on the plastic body and clay cone.

    Rinse your Bördys, Froggy and Copas out thoroughly with clear water before using them again to water your plants. This will ensure that no remaining vinegar comes into contact with your plants’ roots.

  • Are additives in the water harmful to the plastic water reservoirs?

    To ensure your Bördy, Froggy or Copa has the longest possible service life, please do not put any additives such as liquid fertilizer or similar substances into the water as this could prevent the products from functioning properly (regular supply of water to the plant).

  • Can I use Bördy & Co. for my orchids?

    We don’t recommend using Bördy, Froggy or Copa for orchids. The clay cone and the soil must be in “close contact” to ensure that the water dispenser’s clay cone can deliver the water evenly into the plant soil. This cannot be guaranteed, however, because nearly all orchids are planted in special orchid substrate which is much coarser and more permeable than ordinary plant pot soil. Nevertheless, you are welcome to use the water reserves as a chic eye-catcher in your orchid pot if you want – but please be careful not to damage the sensitive roots with the clay cone.

  • What can I do if the spray nozzle of my (Lilly)-Sprayer doesn’t function properly?

    Have you tried turning the wheel located at the front of the spray nozzle? Very often, this hasn’t been opened completely which prevents the sprayer from spraying correctly. Or possibly the spray nozzle is clogged. In this case, simply remove the nozzle and rinse out briefly with clear water.

  • What is the best way to clean my watering can?

    The best way to clean your watering can is with a soft, fluff-free cloth and a warm solution of water and small amount of vinegar in order to remove any possible residue. Rinse the watering can thoroughly with clear water before using it again to water your plants; this will ensure that no remaining vinegar comes into contact with your plants’ roots.

All about the family business Scheurich:

Scheurich Outdoor – Plastics for Outdoors

Scheurich classics: Schlemmertopf, Keragrill & Co.